AICon — Register your device.
Take full control.
Your device always under care: warranty, service, spare parts, and support — all in one place.
Get your system
configuration advice
Excellence
in Post-Sale Care
At AIC, we believe true customer care begins after the purchase. Our mission is to ensure every device performs reliably and efficiently throughout its lifetime.
aicON brings this vision to life — a digital care center that connects users, installers, and service experts in one intuitive platform. Access service history, documentation, spare parts, and support anytime, anywhere.
Because at AIC, post-sale care means more than service — it’s a lasting commitment to excellence.
How it works
Step 1.
Download the AICon app
Step 2.
Scan your device code or enter the serial number
Step 3.
Done! The system automatically activates protection and support
Get your system
configuration advice
From Homeowners
to Professionals
- Homeowners
Keep your heating system under control with instant access to warranty details, service history, and maintenance reminders. AICon makes managing comfort and reliability simple — all from your smartphone.
- Installers & Service Partners
Save time with digital access to client devices, documentation, and service records. AICon helps you deliver faster, more accurate support — with fewer calls and no paperwork.
- Facility Managers
Monitor multiple systems across properties in one place. Plan maintenance, track performance, and ensure continuous operation with full visibility.
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FeatureYour benefit
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Access to full service historyFull transparency of all maintenance and repairs — no more lost paperwork.
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Live maintenance remindersNever miss a service and keep your warranty active.
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Instant acces to user manuals & documentationEverything you need, always at hand — no searching online.
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Spare parts ordering directly from appThe right component for your exact model, delivered faster.
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Online service requestsNo calls, no emails — report a fault in just 30 seconds.
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Device performance insightsTrack usage and operating statistics for better efficiency.